Terms of Service

Welcome to PLC Jade & Gems. By accessing or using our website (plcjadegems.com), you agree to be bound by these Terms of Service. Please read them carefully before making any purchases.

Eligibility

You must be at least 18 years old to use this website and make purchases. By using our services, you represent and warrant that you meet this age requirement.

Products & Descriptions

We strive to display our products as accurately as possible. However, due to variations in monitors, lighting, and the unique nature of natural gemstones, actual colors and appearances may vary slightly from images shown. Each gemstone is unique and may have natural inclusions or variations that are part of its character. All product descriptions, including stone type, weight, dimensions, and certification details, are provided to the best of our knowledge and verified by independent laboratories where applicable.

Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We accept major credit cards through Stripe and PayPal. Payment is processed securely and your financial information is never stored on our servers. For items marked "Contact for Price," please reach out to us for a personalized quote.

Shipping

All orders ship from the United States. Standard shipping is available for domestic orders. International shipping may be subject to additional duties, taxes, and customs fees, which are the responsibility of the buyer. All items are shipped fully insured. A signature may be required upon delivery for high-value items.

Returns & Exchanges

Please refer to our Return Policy page for detailed information on returns, exchanges, and refund procedures. Items marked as "Final Sale" are not eligible for returns or exchanges.

Intellectual Property

All content on this website, including text, images, logos, and product photography, is the property of PLC Jade & Gems and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

Limitation of Liability

PLC Jade & Gems shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. Our total liability shall not exceed the amount paid for the specific product in question.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following any changes constitutes acceptance of the revised terms.

Contact Us

For questions regarding these Terms of Service, please contact us at info@plcjadeandgems.com.